These are the main policies regarding payment for service. Upon booking the service, you will receive the rest of the policies in complete detail alongside with every bit of information you will need. Thank you for taking the time to read this.
Please read upon booking any service.
(ADJUSTED MARCH 2023) NEW INVOICE POLICY:
The following pertains to invoices for the full cost of service these are not considered payment plans:
1. Read the service agreement before signing it! I am not responsible for any information you did not read.
2. Invoices must be paid in full and are due within 24 hours upon receipt. Extension is available upon request. Communication is key. No communication no extension.
3. Service will not be considered booked until the invoice is paid in full and the service agreement is signed.
4. If the invoice is expired, there will be a fee to issue a new one.
5. If invoice is not paid within the allotted time period, the price that was "locked in" is forfeited and the invoice option will not be available to you any longer.
6. I will not send you reminders upon your expiration date! That is a client responsibility. Due to having so many clients it is very difficult to individually reach out to every single person about their project. As a contractor I have to show you I am serious about your project and in return as the client it is professional to show me that you are serious about your project.
Invoices Continued (Payment Plans)
Please note this option will only be offered to you if applicable. It is not available by request!
This option is offered if you are ineligible for the third party payment options offered on my website.
** With this option, no payments must be missed! A payment plan will be sent to you via e-mail with the payment arrangement details. If the arrangement is not kept, the arrangement is cancelled and any payment submitted prior will be nonrefundable.
However if you would like to reinstate the payment arrangement after missing a payment, a new payment plan will have to be created (new signatures) and the reinstatement fee. A new payment arrangement will be created and the payment plan will be reinstated with the new arrangement.
Please be advised to avoid any interruption do not miss a payment, if you are unable to make a payment contact me prior to avoid any penalties.
1. We will discuss what the payment arrangement will be and a promissory agreement will be sent to you to sign.
2. Invoices must be paid in full and are due within 24 hours upon receipt. Extension is available upon request. Communication is key. No communication no extension.
3. Service will not be considered booked until the all invoices equaling to the total of the service is paid in full and the service agreement is signed.
Meaning, work will not begin on this project until the project is fully paid for. Your turnaround time will not begin until the project is paid in full.
Special Terms: If you qualify for the special terms payment plan, project is not considered fully booked until project is paid in full. Turnaround time does not officially begin until project is paid for in full. However, if work queue timing permits, work may be started on the project and the client would have the ability to see watermarked previews. Digital materials will not be released until project is paid in full.
(If you would like to speed up the process of your project, you are always welcome to have your payment agreement changed, please contact me)
4. If you miss a payment for your plan payment, any fee paid prior is considered non-refundable and the agreement is canceled.
5. The process for your project will not begin until all payments are made. However if you choose to do the third party payment option, your process will begin upon receipt of first payment.
I will not send you reminders upon your expiration date! That is a client responsibility. Due to having so many clients it is very difficult to individually reach out to every single person about their project. As a contractor I have to show you I am serious about your project and in return as the client it is professional to show me that you are serious about your project.
Please understand, that fully paid projects receive priority.
No refunds on services. Once you purchase, all sales are final! Unfortunately due to the nature of work, there are no refunded cancellations of projects due to a sudden change. Certain terms surrounding extenuating uncontrolled circumstances can be negotiated.
Thank you for reading!
- Management
RXLEX