Thank you for choosing RXLEX Branding Agency! I am excited to partner with you on your future project. Before booking, please take a moment to review the important details below to ensure a smooth and efficient process.
Booking & Availability
RXLEX Branding Agency is in high demand, and my schedule fills up quickly. If you are certain you’d like to book a design service, I highly recommend securing your spot as soon as possible.
When planning your project, please consider your desired launch timeline. Strategic planning is essential—rushed launches are never recommended. Thoughtful branding takes time to develop coherently and efficiently. Additionally, keep in mind that other clients have pre-booked design slots, so scheduling ahead is key to ensuring a seamless process.
Design Process
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Booking Your Service
- Once you book, you will receive a service agreement that must be signed by both parties.
- You will also receive a design form containing a questionnaire that must be completed and submitted before the project can begin.
- You have 30 days from the date of booking to sign the service agreement and submit the design form. If these are not completed within this timeframe, your project will be canceled. (Please review policies for more details.)
- Take your time to fill out the design form thoroughly. Incomplete or improperly completed forms will not be accepted and will only delay the design process.
- ** If you do not receive the design form please check your spam folder sometimes the e-mail might show up in there. If you still did not receive the e-mail please reach out to me.
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Project Review & Confirmation
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After submitting your design form, please allow 24-48 hours for review.
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If you do not see the design form in your email inbox immediately, please check your spam or junk folder, as it may have been filtered there.
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Once your form is reviewed and approved, you will receive a confirmation email, and your project will be added to the work queue.
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Work Queue & Turnaround Time
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Projects are completed in the order they are received.
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You will not be added to the work queue until both your service agreement is signed and your design form is properly completed and submitted.
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Please be aware that longer wait times may occur if we are at full capacity for branding projects. The work queue is structured to ensure each client receives the necessary time and attention for their project to be completed efficiently.
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If I begin working on your project and find that required information is missing, your project will be moved to the back of the work queue until all necessary details are provided. I will then proceed with the next available project that is fully prepared. Once it is your turn again, I will resume work on your project.
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If revisions are required due to incorrect or incomplete information provided, your project will be re-entered into the work queue, and you will need to wait for your turn again. This ensures fairness and efficiency in the design process.
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For larger projects or if you have booked multiple services, additional time may be required. A timeline will be provided to set clear expectations for project completion.
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Rush Orders
- If you need your project completed sooner, a rush fee can be paid for expedited service (2-3 business days).
- Your project will be moved to the front of the work queue.
- Rush availability is limited—please inquire before submitting payment to confirm availability.
- Larger projects may require additional time. If you have a bigger project, please reach out for an accurate timeframe.
Final Notes
At RXLEX Branding Agency, I strive to provide high-quality, thoughtfully designed branding solutions. I appreciate your patience and trust in the process, and I look forward to bringing your vision to life!
If you have any questions, feel free to reach out. Let’s create something amazing together!
— RXLEX Branding Agency